If you’re planning to stop your XM Radio service, it’s important to handle the cancellation the right way. Whether you’re exploring other options or simply want to pause your service, this guide makes the process easy and straightforward.
Step 1: Understand Your Current Subscription
Before making changes, review your subscription details by logging into your XM account. Make sure to check:
Check whether your subscription is billed each month or covers multiple months in advance.
Whether your account has auto-renewal enabled
If you’re part of any promotional deals
Understanding these details can help you avoid unexpected charges or missing out on better offers.
Step 2: Choose the Right Cancellation Option
XM Radio provides several methods to cancel your subscription. Let’s walk through them:
🖥️ Chat Support on Our Website
For the fastest and most convenient support, use the live chat box available at the bottom of our page. One of our team members will assist you with your cancellation or even suggest cost-saving alternatives — no phone call required.
- Use the Live Chat Box
- Prefer to Talk? Call Us Directly
📞 Phone Support
Prefer to speak directly with someone? Our customer service line is available. Call us at +1 (800) 967-9903, and we’ll walk you through the process or discuss available options.
📧 Email or Mail
If you prefer written communication, you can also request cancellation by email. Be sure to include your account number and contact info for a quicker response.
Looking to Save Instead?
Rather than cancelling outright, many customers find better value by switching to a yearly, 2-year, or 3-year plan — often saving up to 75%. These plans come with significantly lower monthly rates and fewer renewals to worry about.
✨ Talk to us via live chat or call now to learn about the best deal for your needs. These offers may not be visible on the official platform but are often available through our team.
📧 What to Expect After Cancelling
Once your cancellation is processed:
A confirmation email should arrive
You may receive one last invoice depending on your billing date, so be sure to review any closing balance carefully.
Your service will end based on your billing cycle
Always keep your confirmation message for reference, just in case you need to revisit your account status later.
Need Help Right Now?
We know cancellation can sometimes be confusing. That’s why our expert support team is here for you:
📲 Start a live chat with us from any page
📞 Call directly at +1 (800) 967-9903
📩 Or visit our Contact Us page
We’ll guide you step by step and ensure you make the best choice — whether that’s cancelling, changing your plan, or reactivating in the future.
FAQ
This depends on your subscription type. Monthly plans usually don't have fees, but long-term plans might include an early termination cost. Connect with us via chat or call to check your specific case.
Once canceled, your sat radio service will stop at the end of your current billing period. Make sure to save your cancellation confirmation for your records.
Yes, you can reactivate your XM Radio at any time. In fact, we often have exclusive deals for returning customers—contact us to find out the latest reactivation offers.
